I want to become a manager

Learn about the history and theory of organizational behavior, along with the practical implications of improving training and treating employees as individuals.

Learn how to provide workers with helpful feedback, appraise their performance and administer formal reviews.

Explore what it takes to be an effective customer service manager and how to build a cohesive team.

Analytical models are key to understanding data, generating predictions and making better business decisions. This course will get you started.

Master effective speaking, listening and nonverbal communication—skills that can help you not only improve your own job performance but that of your team.

Understand how "soft skills" can affect the business environment, explore the relationship between soft skills and self-management, and hone communication strategies that incorporate soft skills training.

Develop the business skills you need to manage within an engineering enterprise. This course is part of the MITx MicroMasters program in Principles of Manufacturing.

Learn how to interview, select and develop a great workforce.

Review ways to promote diversity in the workplace and discuss discrimination based on race and ethnicity.

Learn to devise workplace policies, communicate expectations and evaluate employee performance—all keys to the success of a business.

Learn about challenges associated with workplace disabilities, as well as communication strategies, accommodation methods and other useful practices to help foster a disability-friendly and inclusive work environment.

Learn to give constructive job appraisals, provide consistent feedback and intervene when an employee's performance requires immediate action.