Just about every company in South Bend relies on technology to keep the business running smoothly. But who makes sure that the technology itself is running right?

Bendable sat down with Shabbir Qutbuddin, director of the IT Sector Partnership, a nonprofit dedicated to cultivating tech talent in the South Bend-Elkhart region, to ask that very question. Shabbir helped us to create a Career Collection that will prepare someone to become a technical support specialist—a position tasked with solving computer, operating system and network-based issues for all sorts of organizations.

As you successfully complete each course, you’ll earn a digital badge to mark your progress. You’ll then receive a Bendable Technical Support Specialist badge when you’ve finished all of the required learning experiences.